Basket WiseBasket Wise
Help with Basket Wise
Connection, recovery, and everyday questions. Basket Wise is developed by Yiping Deng.
Keep your recovery key private.Enter it only on the Basket Wise authorization page opened by ChatGPT. Support will not ask you to paste it into an email, support form, or chat.
Connection and recovery
- Open your Basket Wise connection in ChatGPT and start its connection or reconnection flow.
- To return to an existing guest space, choose recovery on the authorization page and enter the key you saved privately.
- Save the replacement key before confirming. Confirmation replaces the old key and signs out earlier connections.
- Return to ChatGPT and load your basket again. Check the returned trip before making changes.
Recovery works while the anonymous profile is unexpired, even if its baskets have already expired. It does not restart the inactivity clock. If you leave recovery before confirming, the existing key and connections remain valid.
Common questions
My guest space expired, or I lost every credential.
There is no email or password account to reset. Support cannot recover an expired or deleted space, or bypass a missing recovery key. Create a new guest space if you cannot reconnect.
A change timed out. Should I repeat it?
Use the widget’s retry for the pending action when available. It preserves the operation ID so the server can avoid applying the same change twice. If you are unsure what happened, read the current basket before requesting another change.
The basket changed somewhere else.
Reload the current trip and reconcile the changes. Basket Wise checks revisions to prevent silent overwrites; do not keep retrying an old edit against a new revision.
How can I delete my trips?
Use “Clear baskets” to remove baskets while retaining the shopping list, connection and recovery key. Use “Delete guest identity” to remove both shopping data and credentials. Confirm either action carefully; neither restores deleted baskets.
Does disconnecting ChatGPT delete the guest?
No. Disconnecting removes that host connection, not the guest’s stored trips. Basket data expires after 24 inactive hours; the profile and credentials expire after 90 inactive days. Disconnecting does not itself renew or delete either.
Report a problem
Include the approximate time, the action you tried, the visible error, and whether you used the widget or chat. Do not include private shopping details unless necessary, or screenshots containing a recovery key.
Contact support
Never send recovery keys, access tokens, passwords, or payment details. Include only what is needed to explain your request.